When you supply your personal details to any of my clinics they are stored and processed for 3 reasons
1 – I need to collect personal information about your health to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract. You can, of course, refuse to provide the information, but if you were to do that we would not be able to provide treatment.
2 – I have a “Legitimate Interest” in collecting that information, because without it I couldn’t do my job effectively and safely.
3 – I also think that it is important that I can contact you to confirm your appointments, rearrange appointments, notify you of missed appointments or to update you on matters related to your medical care. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest.
I have a legal obligation to retain your records for 7 years after your most recent appointment (or age 25, if this is longer) in accordance to section 8 of the BAcC Code of Professional Conduct.
Your records are stored on paper, in locked filing cabinets, and the offices are always locked and alarmed out of working hours.
I will never share your data with anyone who does not need access without your written consent. Only fellow practitioners will have access to your records if necessary for them to provide you with treatment.
You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors.
Provided the legal minimum period has elapsed, you can also ask us to erase your records.
I want you to be confident that I am treating your personal data responsibly, and that I am doing everything I can to make sure that the only people who can access that data have a genuine need to do so.
Of course, if you feel that I am mishandling your personal data in some way, you have the right to complain.
If you are not satisfied with my response, then you have the right to raise the matter with the Information Commissioner’s Office.